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The standard RTA Portal service hours are:

7am – 7pm Monday to Friday 8am – 2pm Saturday
(excluding bank holidays)

For further information please email: helpdesk@rapidclaim
settlement.org.uk

Introduction

This website provides up to date information on the electronic Portal put in place to support the Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents. A full copy of the protocol can be found on the Ministry of Justice (MOJ) website.

The Portal provides swift, electronic exchange of all relevant claim information and related documentation - including medical records - between lawyers and insurers/compensators and enables key decisions to be communicated quickly, reducing duplication. This streamlined flow of information between parties on both liability and quantum helps to reduce operational costs and enables the insurer/compensator to agree settlement more promptly.

Live Portal website – www.rapidclaimsettlement.org.uk

Latest News




05/01/12 – E-shot – ‘Release 2’ Change Content

20/12/11 – E-shot – RTA Portal - Service Availability

For all the latest Releases and E-Shots click here

For more information please contact: helpdesk@rapidclaimsettlement.org.uk