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The standard RTA Portal service hours are:

7am – 7pm Monday to Friday 8am – 2pm Saturday
(excluding bank holidays)

For further information please email: helpdesk@rapidclaim
settlement.org.uk

RTA PI Claims Process – Help & Support

My log in does not work.

If you are a System Administrator for your organisation, please check your log in details against the registration email you were sent to ensure you are typing the user name and password correctly for the LIVE Portal.

Please ensure you are using the correct Live web address rather than the Training website.

If you require further assistance please contact the Helpdesk by emailing: helpdesk@rapidclaimsettlement.org.uk.

Please click here to return to the main help page.