The standard RTA Portal service hours are:
7am – 7pm Monday to Friday 8am – 2pm Saturday
(excluding bank holidays)
For further information please email: helpdesk@rapidclaim
settlement.org.uk
RTA PI Members - Release 1 User Guides
Please right click with your mouse to download the files.
Insurers Compensator
RTA PI Claims - Insurer and Compensator - User Guide ver 1.4-1 – Last updated 31-01-11
RTA PI Claims - Administrator User guide for Insurer_Compensator ver 1.4 – Last updated 30-03-12
Claimant Representative
RTA PI Claims - Claimant representative - User Guide ver 1.4-1 – Last updated 31-01-11
RTA PI Claims - Administrator User guide for Claimant Representative ver 1.4 – Last updated 30-03-12