The standard RTA Portal service hours are:
7am – 7pm Monday to Friday 8am – 2pm Saturday
(excluding bank holidays)
For further information please email: helpdesk@rapidclaim
settlement.org.uk
News Releases & E-Shots
18/01/12 – E-shot – ‘Release 2‘ – Web User Testing Invitation
18/01/12 – E-shot – ‘Release 2‘ – A2A & Software Houses Testing Invitation
11/01/12 – E-shot – Response to possible extension of PI Claims Protocol
05/01/12 – E-shot – ‘Release 2’ Change Content
20/12/11 – E-shot – RTA Portal - Service Availability
16/12/11 – E-shot – Insurer Index Update for A2A Users
14/12/11 – E-shot – RTA Portal Prepares for 'Release 2'
05/12/11 – E-shot – Christmas and New Year Helpdesk Hours
17/11/11 – E-shot – Insurer Index Update for A2A Users
15/11/11 – E-shot – RTA Portal - Service Availability Reminder
11/11/11 – E-shot – RTA Portal - Service Availability
24/10/11 – E-shot – Insurer Index Update for A2A Users
19/10/11 – E-shot – Portal User Agreements Update
18/10/11 – E-shot – Behaviour Committee guidance notes
12/10/11 – E-shot – Data retention reminder
10/10/11 – E-shot – RTA Portal - Service Availability
05/10/11 – E-shot – Portal User Agreements – Final Reminder
30/09/11 – E-shot – Helpdesk Reminder
28/09/11 – E-shot – Portal User Agreements - Reminder
14/09/11 – E-shot – Insurer Index Update for A2A Users
12/09/11 – E-shot – Insurer Index Update for A2A Users
09/09/11 – E-shot – RTA Portal Important Notice - Helpdesk
08/09/11 – E-shot – RTA Portal Important Notice - Service Availability
30/08/11 – E-shot – Portal User Agreement
23/08/11 – E-shot – Insurer Index Update for A2A Users
02/08/11 – E-shot – Insurer Index Correction for A2A Users
12/07/11 – E-shot – Insurer Index Correction for A2A Users
11/07/11 – E-shot – Insurer Index Update for A2A Users
04/07/11 – E-shot – RTA Portal Important Notice for System Administrators
01/07/11 – E-shot – RTA Portal Important Notice - Data Retention
21/06/11 – E-shot – Court Pack Content - Workaround
20/06/11 – E-shot – RTA Portal Completes Behaviour Committee Pilot and Enters Review Phase
15/06/11 – E-shot – Insurer Index Update for A2A Users
27/05/11 – E-shot – Insurer Index Update for A2A Users
06/05/11 – E-shot – RTA Portal - Service Availability
06/05/11 – E-shot – Insurer Index Update for A2A Users
11/04/11 – E-shot – RTA Portal - Service Availability
08/04/11 – E-shot – Insurer Update - Cooperative Financial Services
06/04/11 – E-shot – Insurer Index Update for A2A Users
29/03/11 – E-shot – Firefox Web Users
29/03/11 – News – Release 1 is Now Live
29/03/11 – E-shot – Release 1 is Now Live
23/03/11 – E-shot – Release 1 Goes Live Next Week
15/03/11 – E-shot – Important Version Information for Release 1 A2A Developers & Users
14/03/11 – E-shot – 2 Weeks Until Release 1 Goes Live
14/03/11 – E-shot – Insurer Index Update for A2A Users
07/03/11 – E-shot – Are you ready for Release 1 this Month?
01/03/11 – E-shot – RTA Portal Co Introduces Behaviour Committee Pilot
01/03/11 – News Release – RTA Portal Launches Behaviour Committee Pilot
28/2/11 – E-shot – Release 1 Goes Into Production 1 Month Today
11/2/11 – E-shot – Action Required by Release 1 Developers
07/02/11 – E-shot – Release 1 Development Update
02/02/11 – E-shot – RTA Portal: Stage 2 Settlement Pack – Liability Time Out
01/02/11 – E-shot – RTA Portal: Training Site Announcement
27/1/11 – E-shot – A2A Developer Survey
25/1/11 – E-shot – RTA Portal: Website changes
18/01/11 – E-shot – Preparations for RTA Portal “Release One” are underway. . .
07/01/11 – E-shot – Important A2A Integration / Test Environment Availability
17/12/10 – E-shot – Claimants submitting notifications without signed authority from client statement
13/12/10 – E-shot – Check the MID for all cases that involve Tesco policies
10/12/10 – E-shot – Important announcement: Process Improvements
29/11/10 – News Release – RTA Portal Co Ltd Directors appointed
23/11/10 – E-shot – RTA Portal: 'Release One’ A2A Workshop Update
21/10/10 – News Release – RTA Portal Engages Users for Next Wave of System Improvements
24/9/10 – E-shot – Portal Update Bulletin
27/7/10 – E-shot – Portal Update Bulletin
23/7/10 – E-shot – Portal Update Bulletin
12/7/10 – E-shot – Portal Update Bulletin
5/7/10 – E-shot – Important RTA Portal Update
25/6/10 – E-shot – Important RTA Portal Information
9/6/10 – E-shot – Important RTA Portal Update
7/6/10 – E-shot – Important Portal Services Update
1/6/10 – E-shot – Important Portal Information Update
19/5/10 – E-shot – Additional Portal Support Services
11/5/10 – E-shot – Communication providing RTA PI Claims Portal update
7/5/10 – E-shot – Important Electronic Portal update
30/4/10 – News Release – Faster compensation for people injured in road accidents
26/4/10 – News Release – Are you ready for the 30th April?
1/3/10 – News Release – Organisations to Benefit from Additional Twenty Four Days to Prepare for MoJ RTA PI Claims Process Reforms
3/10 – E-Shot – Organisations to Benefit from Additional Twenty Four Days to Prepare for MoJ RTA PI Claims Process Reforms - 59 Days to go
18/1/10 – News Release – Count Down to RTA PI Claims Process Reforms Begins
4/1/10 – E-Shot – Update on the Electronic Portal Designed to Support the RTA PI Claims Process Reforms
2010 – Fact Sheet – RTA PI Claims Process